We currently solely offer our services to Vietnam and the United States. Here is our policy to these two nations.


  • Delivery location: At the customer’s address
  • Cut-off time: 7:00 pm (GMT -7)
  • Total delivery time = Processing time + Shipping time
  • Lead times apply to processing and shipping: Business day (Monday to Friday).

Processing time

You will receive an email from support@anaslady.com when your order has been confirmed.

Country/RegionProcessing time
USA1-7 business day
Vietnam1-2 business days

Shipping Time

  • At the moment, we are unable to ship to US military bases. We apologize in advance for any inconvenience this may cause.
  • We do not support shipping to multiple addresses in the same order.

The following delivery time is estimated (please keep in mind that the arrival time during peak season will be delayed):

Country/RegionShipping Time
USA10-15 business days
Vietnam2-6 business days

Shipping Fee (Flat rate)

Country/RegionShipping Fee
USAAll orders are shipped for $6.95
VietnamAll orders are shipped for $2

Shipping Delays

If your package takes more than 30 days to arrive, please submit an inquiry and we work to get to your question as soon as humanly possible. Thank you for your patience and support.

If the shipping tracking code status is complete but you have not received your order, first please check around your house as it may be hidden somewhere. If it is still not helping you, please contact the shipping company we included in the status shipping email notification. If this still does not resolve the issue, please contact the support team at support@anaslady.com.


We do not collect any tax. All taxes and duties fees are the responsibility of the receiver.

The VAT charges may be vary according to the country. We recommend contacting your local custom officer for more information.

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

Please contact support@anaslady.com if you have any questions.